Before we begin
Your Questions, Answered
Can you work within my budget?
Absolutely. During an initial consultation, we discuss your comfort range and design proposals that maximize value without compromising quality.
Do you charge planning fees?
Yes. Planning fees cover travel management and coordination with the in-destination wedding team. They are separate from the travel costs charged by suppliers. Fees are outlined before planning begins.
Do we need to choose a destination first?
No. Bring your ideas, preferred dates, and priorities. We can help you explore destinations and resorts that fit your vision.
Are agency fees refundable?
Agency fees are nonrefundable. Exceptions for unavoidable, life-changing circumstances may be considered case by case.
Is travel insurance required?
No. Insurance is optional and opt-in. Declining coverage requires an insurance and liability waiver.
Who handles our travel documents?
Union & Odyssey handles travel documents and delivers them to the appropriate party before travel.
What if we change our plans?
We manage all travel-related changes. Your first date change is included in the initial planning fee. A first destination or resort change costs $250–$500, depending on party size. After the first change of any type, every subsequent change request—including a second date change—requires the full planning fee again, without an additional $250–$500 fee. This covers the work of updating your party’s travel arrangements.
When are pricing and availability secured?
Pricing and availability cannot be guaranteed until supplier deposit and/or contract requirements for securing the requested accommodations and/or services are met.